The Quantum DXi5500 comes with next-day on-site service as part of its standard warranty.
All Quantum solutions-whether they are based on disk, replication, tape or a combination of technologies-are supported by Quantum's innovative StorageCareT Guardian technology and our premier global service organization dedicated to backup, recovery, and archive.
StorageCareT Guardian enables Quantum to proactively monitor the health of Quantum systems over the internet and uses intelligent diagnostics data to remotely service the equipment if issues arise. StorageCareT Guardian offers highly reliable backups and faster problem resolution at no extra cost. Guardian is easy to install and can be downloaded online. |